Have a question? You may find instant answers you need in our Frequently Asked Questions.

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Shipping: You will receive an email once your order is ready to leave our warehouse. The delivery time frame can be found on your confirmation email.

Returns: Please ensure you include the document found in your order in your returns package.We ask you to allow up to 14 working days for a refund to be processed and you’ll receive an email once we’ve received your return at our warehouse.

Can't find the answer to your question? Contact our dedicated team here:

customerservice@thefounded.com

We’ll get back to you within 24 hours (this may vary during busier periods).

Countries The Founded

DE 0800-7239667

AT 0800 080556

CH - de 0800 200987

CH - fr 0800 200789

NL 0800 0201220

BE - nl 0800 38402

BE - fr 0800 38404

FR 0800 943889

DK 80 830235

SE 0200 898319

IE 1800849029

CZ 800 701031

PL 800 080824

SI 080 869686

IT 800 683809

ES 800 033021

You can reach us between the hours of:

Mon –Sat 8am to 10pm

Sunday 9- 8pm

Local Time